That's right, you heard us, for domestic orders we offer FREE ground shipping on orders over $100 and FREE returns for 30 days because sometimes things just don't work out. Depending on the shipping address, your order may take between 2-7 business days to arrive.
Here are our shipping options:
2-Day: $25 flat rate
Need It Faster? Please contact us at firstname.lastname@example.org
UPS Ground shipping operates Monday-Friday. We will try to ship orders placed before 5PM EST the same day. Orders placed after 5PM EST on Friday will be shipped out on Monday.
International Shipping (Canada Only)
By popular demand we are excited to now offer shipping to Canada via USPS and Royal Mail. Depending on the size of your order, shipping costs range from USD$20-USD$35. We will gladly accept returns within 30 days. The customer is responsible for the shipping cost back to us.
Returns & Exchanges
Return any item, we will accept returns of unworn, unused, undamaged items within 30 days of receiving their order. Remember, the tags must still be on the item for it to be eligible for return.
For Domestic Orders: Returns are free for all domestic orders. Email us at email@example.com and we will send you a pre-paid shipping label so you can send your item back for a full refund.
For Canada Orders: The customer is responsible for the cost of return shipping back to FUNCTION and may use their carrier of choice to return the package. Please email us at firstname.lastname@example.org before initiating a return for complete instructions. All Canada returns will be refunded for the original price paid, less the cost of shipping.
We support anything to make sure you are completely satisfied with your purchase on FUNCTION!
Refunds can only be made in the form of the original payment method. That just means that if you paid with a store credit (like a Living Social coupon), we refund you a store credit or if you paid with credit card, we refund via credit card. When the return is received and accepted, we automatically send the refund directly back onto your credit card. Your total refund will be for the item less any shipping you originally paid. That generally takes 2 business days from receipt of the package.
We do not accept returns of items that have been worn or damaged.